MOTIVANO LIMITED PRIVACY POLICY
Motivano Limited ("Motivano") is committed to protecting your privacy. The policies and procedures it has put in place comply with the UK Data Protection Act 1998. This privacy policy explains how Motivano collects, processes and uses your personal information.
COLLECTION AND USE OF PERSONAL INFORMATION
To provide you with the best online goods and/or services, Motivano collects certain personal information about you when you subscribe and register with Motivano and when you purchase any item through Motivano's website or over the telephone. This information may include, but is not limited to, your name, address, bank account details, credit card details, telephone number, e-mail address and work details.
When you view Motivano's website by hypertext link from another website or when you hypertext link to another website from Motivano's website, Motivano may store the names of such websites for its own internal administration. Motivano may carry out a credit check on you and this information may also be stored by Motivano for administration purposes.
Keeping you informed
In the interest of continuously improving our service to Motivano customers, we may contact you by email or telephone to inform you of products, offers and services which might be of interest to you.
If at any time you decide that you no longer want to receive such information from us please log on to our website and update your personal information in the "My Details" section of the website.
Research
Anonymous or aggregated data may be used by Motivano, or disclosed for research/statistical purposes only with Motivano Clients and Motivano suppliers.
Cookies
Motivano receives and stores certain types of information whenever you interact with our Website. We use "cookies" to identify you and your interests and to track usage of the Site. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the Site and on Web sites to which you may link in order to use some of our features.
The use of cookies by Motivano will allow it to recognise you more quickly each time you visit the Motivano website. Any information collected by cookies may be used to personalise Motivano's goods and/or services to you.
DOES MOTIVANO SHARE THE INFORMATION IT RECEIVES?
Information about our users is an important part of our business, and we will not sell, rent or trade your personal information to third parties without your express consent.
Third Party suppliers
Motivano will provide as much of your personal information to third party suppliers as is necessary for individual transactions via our website. Third party suppliers only have access to personal information needed to perform their functions, and only for the purpose of performing those functions.
Motivano may also provide you with a direct hypertext link from its website to the third party supplier's website, in which case, you become a customer of that third party supplier and you are covered by its privacy policy and not Motivano's privacy policy.
Motivano Related Company/Group Transfers
Motivano is part of a larger Motivano group and, accordingly, may need to disclose user information to its related group members from time to time for user and customer administration, and compliance purposes. Motivano may also supply your personal data to members of the Motivano group so that you can receive information about its goods and/or services which may be of interest to you. If you would rather not receive such information from us, please log on to our website and update your personal information in the "My Details" section of the website.
Protection of our Website and Third Parties
We release account and other personal information if and to the extent that we consider release is necessary to comply with the laws or to protect the rights, property, or safety of our Website, our users, or third parties. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personal data for commercial purposes in violation of the commitments set forth in this Privacy Policy.
With Your Consent
Other than as set out above, you will receive notice when information about you may be shared with third parties, and you will have an opportunity to choose not to share the information.
IS DATA TRANSFERRED OUTSIDE THE EU?
Motivano stores any personal information it may hold on you in its database in the UK.
In some cases, Motivano may send your information to third parties in other countries outside of the EU but only in connection with any transactions you choose to make via Motivano's website.
In addition, we may use service providers to provide services for us, who may operate or be located in countries outside the EU. The data protection laws outside the EU may not provide an equivalent level of protection to those in your home country, but Motivano will abide by this Privacy Policy, as well as any applicable laws, when data is transferred. By providing Motivano with your personal information on our Website or in the course of using our services, you consent to the transfer of your personal data to Motivano related group companies and authorised third parties outside the EU, for the purposes described in, and in accordance with, this Privacy Policy.
Motivano is not responsible for the privacy policies or procedures of any third party websites which are accessed via a hypertext link from Motivano's website. Third parties will not be able to access any of your personal information held by Motivano save as set out in this privacy policy.
Security
We have implemented security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorised personnel of Motivano have access to your Personal Information, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
Retention of Personal Information
We will hold your personal information only for as long as it is necessary for us to do so, having regard to the uses described in this Privacy Policy.
CAN I SEE THE INFORMATION MOTIVANO HOLDS ON ME
You have the right to request a copy of the information held by Motivano about you, on payment of a small fee. Once you have reviewed your account information you have the right to request Motivano to change any inaccuracies in such information.
Queries or Cancellation of Subscription
If you have any queries about this privacy policy, the use of Motivano's website, any information Motivano may hold on you or if you would like to cancel your subscription to Motivano's goods and/or services, please contact Motivano by sending an e-mail to us specifying your query or cancellation respectively.
Conditions of Use
Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. By using Motivano's website, you consent to the collection, processing, storage and use of any of your personal information as set out above. This privacy policy is subject to change and Motivano reserves the right to change it at any time. However if we change this Privacy Policy, we will take steps to notify all users by a notice on our website and will post the amended Privacy Policy on the website Motivano will never materially change our policies and practices to make them less protective of user information collected in the past without the consent of affected users.
Contact Us
If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us at the following e-mail address (mailto: ContactCentre@motivano.co.uk)
Address
Customer Care Manager
Motivano Limited
Crown House
72 Hammersmith Road
London
W14 8TH
Telephone Number
020 7348 5500
Version 2.0 (20/04/2007)